Your information is held with care.

We only collect the information you choose to give us, and only what is needed to respond to your enquiry or manage your booking.

• Contact form: your name, email address and message.
• Booking form: your full name, email address, phone number (optional), selected session type, preferred date and time, any notes you share, and your preferred language (English or French).
• Payment: payments are processed by Stripe. We do not store your full card details on our servers. Stripe may collect payment information according to its own privacy policy.

• To respond to your contact form enquiry.
• To confirm your booking and send you session details.
• To process payment for your session.
• To send you and the practitioner appointment reminders.
• To create a calendar event in our connected Google Calendar so the session is reserved.
• To allow you to manage or cancel your booking through your unique management link.

Your information is stored securely in our database through Lovable Cloud. Access is restricted, and we use standard industry protections including encrypted connections and access controls. We keep booking and contact records for as long as needed to provide our services, comply with legal obligations, and resolve any disputes.

We do not sell your personal information. We share data only with trusted services:

• Stripe — to process payments securely.
• Lovable transactional email service — to send booking confirmations, reminders and practitioner notifications.
• Google Calendar — to block out your session time in our calendar.

We do not use tracking cookies or third-party advertising pixels. Any cookies used are essential for the functioning of the site, such as maintaining your session during the booking flow.

• You can cancel a booked session at any time before the appointment using the manage link sent in your confirmation email.
• Our cancellation policy requires full payment at the time of booking. Cancellations with less than 24 hours' notice are non-refundable.
• You may request access to, correction of, or deletion of your personal information by emailing us at emilie@somashaktiyoga.com.au.

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Emilie — SomaShaktiYogaMoon
Email: emilie@somashaktiyoga.com.au
Location: Melbourne / Naarm, Australia